At Dimitrios-Ikons, every icon is handcrafted with great care and respect for traditional Byzantine techniques. We want our customers to be fully satisfied with their purchase.

Returns

You may return items within 14 days after delivery.
Items must be returned in their original condition and packaging.

To start a return, please contact us first at:

info@dimitrios-ikons.com

Return shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or incorrect items

If your order arrives damaged or incorrect, please contact us within 48 hours after delivery and include photos of the item and packaging so we can resolve the issue quickly.

Refunds

After receiving and inspecting the returned item, we will notify you about the approval of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.

Contact

Dimitrios-Ikons
Kalambaka, Greece
Email: info@dimitrios-ikons.com